Leeds City Council (LCC) has chosen Keysource, the critical environment specialist, to provide vital support for its data centres in and around the city centre. It follows a competitive tender and is designed to ensure that there is minimal downtime and disruption to IT services and that the data centre environment remains resilient and secure.
Under the terms of the agreement Keysource will provide a critical FM solution across a number of data centres that house the infrastructure to support all the Council’s IT systems. This will include managing a preplanned maintenance programme for all critical equipment to manufacturers’ specifications and frequencies. A robust emergency cover will also be implemented to allow the data centres to function to a high availability.
Keysource will provide a 24/7/365 emergency repair service with a guaranteed response time onsite in under a maximum of 4 hours. Training will also be provided for LCC staff on all aspects of the data centres and equipment.
Melvin Thompson at Leeds City Council, said:
“Our data centres are vitally important with the growth of digital content and it is essential that we have the right partner in place to ensure they are well maintained and managed. Keysource have a proven track record and we look forward to working closely with them to maintain our robust data centre environments.”
Mike West, CEO at Keysource, said:
“Our Critical FM service will deliver seamless, responsive and proactive management of the maintenance services for LCC’s data centres in line with their own strategic objectives. We will focus on fundamental elements such as compliance, risk and availability utilising our unrivalled experience in the data centre environment and our invaluable understanding of Total Cost of Ownership issues.”