Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services, often referred to as towers or delivery centres, and integrating them to provide a single business-facing IT organisation.
This modular and agile service approach enables customers to overcome typical challenges and;
The approach also provides a level of agility to meet inevitable changes in technology with access to specialist providers.
At Keysource we provide a range of services which are designed to facilitate this way of working, whether as part of an IT transformation programme or transitioning into an existing service model, Keysource have highly skilled and experienced people to enable business critical services within these ecosystems.
Keysource deliver a tower service to the Metropolitan Police Service (MPS), operating as the Data Centre Management service function, responsible for the management of critical data centre estate reporting to the SIAM function and working closely alongside suppliers responsible for other aspects of programme including; hosting, end user, network and application management services.