Keysource secures trio of data centre contracts

Furthering our commercial success in the education, technology and utilities sectors, we have secured new contracts to support three customers’ changing data centre needs. 

The new contracts will see us deploy our expertise of working in live environments to deliver projects and services for the University of Leicester, cloud hosting provider brightsolid, and a major utilities company

For the University of Leicester, we will deliver a significant upgrade to the critical cooling infrastructure across its data centres, to support an increase in capacity and maintain high efficiency. The works will keep the institution at the forefront of best practice and discovery-led research. It is our latest contract in a partnership with the university, which has seen us operate the institution’s data centre estate since 2008.

Leading Scottish cloud hosting and colocation provider brightsolid, has appointed us to continue to deliver industry leading critical environment facilities management services for its Tier III Design Certified data centre in Aberdeen. The extended contract follows the first phase of the project, which we delivered in 2015, and has seen strong demand for the facility’s high specification.

We will also continue to deliver on a relationship dating back to 2010 with a major utilities company to carry out the design & build of a data centre at a critical site. The project will see our team work under strict site constraints due to high security and business critical nature of the facility. 

Stephen Whatling, MD at Keysource, said:

“As the market for the expansion and improvement of existing facilities remains strong, we’re enjoying growing demand for our expertise in working in challenging, live environments. These contracts demonstrate that our strategy of forming long term partnerships with customers, continues to produce repeat business opportunities, while helping them to remain at the forefront of efficient data centre design and operation.”

Keysource shortlisted at this year’s DCS Awards

We are proud to announce Keysource has been shortlisted as a finalist in two categories at this year’s Data Centre Solutions (DCS) Awards.

Our data centre managed services project with the Metropolitan Police Service, which picked up a top award at last year’s DatacentreDynamics Awards, has been shortlisted for Data Centre Management Project of the Year.  This project sees Keysource working as a key pillar in the MPS SIAM framework, helping the MPS deliver technology transformation against their 20:20 objectives.

Keysource is also really proud to have been shortlisted for the new Excellence in Service award. This award recognises companies that have gone above and beyond, not only for their customers but also in shaping the industry.  Launched last year Keysource’s consultancy and professional services offering has challenged traditional approaches to IT asset strategy and through engaging much earlier with our customers we’ve delivered highly diverse and innovative strategies that meet long term customer requirements.

The awards assessment panel thoroughly reviewed all entries for the awards before selecting the finalists, who now face a public vote. Voting opened on 27th March and will close on 27th  April and votes can be cast at www.dcsawards.com/voting.php.

The awards are backed by Datacentre Solutions magazine, the official journal of the Data Centre Alliance. The DCS Awards will be announced at an evening event at the Grange St Paul’s Hotel in London on the 18th May.

Jon Healy, Associate Director, Keysource commented:

It’s great to have been chosen as finalist for our project with the Metropolitan Police Service, and that the company has been recognised for its customer approach through our new consultancy offering.  We hope to succeed in May following a success in previous DCS Awards. We hope lots of people will visit the website and vote!

Keysource is chosen to deliver major data centre project for leading cruise ship operator

We are proud to announce we have been appointed by a leading cruise ship operator to design and install a new data centre at its new headquarters in Uxbridge.

The contract will see Keysource deliver a turnkey data centre system to support the client’s business critical IT services associated with the operation of 14 cruise ships – including performance monitoring and proactive identification of potential issues.

The project follows a decision by the client to relocate its staff from Italy and central London to consolidate its operations and support future growth. In addition, the system will also house data for the recordings generated by the client’s UK contact centre which receives calls from new and existing customers around the world.

Keysource’s appointment will see it lead on key design objectives including the support of flexible IT requirements and the ability for the data centre to work efficiently at low loads in line with business requirements.

Jon Healy, Associate Director at Keysource, said:

This new solution will be developed in line with the latest regulations and industry standards. It will guarantee long term reliability and availability of critical services to the business but ensure they are delivered in a sustainable and efficient way, maximising the return on investment

See the bigger picture

Published in the Winter Data Centre Management Magazine, our Head of Design; Stephen Lorimer looks at resilience and how the industry mindset needs to change.

A common definition of ‘resilience’ is ‘the capacity to recover quickly from difficulties’. When applied to the data centre sector it is more commonly accepted as: the ability of an IT infrastructure to continue to operate, for example following an issue such as power outage, equipment failure or human error.

There is a general misconception that all data centres should be highly resilient. In fact, I lose count of the times that customers have started initial meetings by requesting a “Tier III or Tier IV facility and, above all, absolute protection against any data loss.” Quite often by the end of the initial engagement they realise that they are already achieving the redundancy they need within their IT layer and can normally operate safely with a lower resilience classification.

Historically organisations have often made the mistake of designing highly resilient data centres without properly considering why and whether or not they actually need them to be highly resilient. As a result they have ended up with, at best, facilities that have been both expensive to construct and continue to be operationally expensive, and unnecessarily complex, to operate.

At the heart of this problem is the fact that decisions about the resilience of supporting M&E infrastructure are often made without any proper consideration about what level of availability the IT service is actually required to deliver. To do this involves taking a step back and looking at the wider IT strategy – an approach that is endorsed in the EU Code of Conduct which clearly states that organisations should “deploy resilience in line with requirements.’

This failure in approach can happen for a number of reasons, but the most common one we see is that organisations do not engage with a specialist. Whilst in-house teams are often extremely competent, data centre design is rarely their ‘core skill’ so the end result may not always meet and sometimes contradicts the company’s IT objectives.

For those occasions where design and build is the best option we, as an industry, need to put more of a focus on ensuring that data centres are ‘designed for operation’ and the team responsible for maintaining and running the facility is engaged from the outset. As an organisation we encourage different stakeholders, to be part of the process from the outset, as we feel that this delivers the best results. This early engagement is key as not having all the stakeholders involved may mean that not all impacts are properly considered and addressed as part of the design…

Continue reading in the Winter edition of Data Centre Management Magazine

Keysource announced as Finalists in the Datacentre Dynamics Awards

It’s great news that we have once again been shortlisted as a finalist in two categories at this year’s Datacentre Dynamics (DCD) EMEA Awards.

 

We have been recognised in the Public Services Digital Delivery category for our work with the Metropolitan Police Service, having been chosen as a key partner in the transformation of its data centre estate, as well as being responsible for managing IT assets, capacity, efficiency, certification and compliance.

 

And Tom Blundy, an employee at Keysource since 2013, has been chosen as a finalist for the Young Mission Critical Engineer of the Year Award in recognition of his creative design expertise and hard work on key projects such as Jaguar Land Rover, Sky and Unisys.

 

The Awards are part of a unique global series that provides worldwide recognition to outstanding individuals, teams and projects. An independent panel of industry experts reviewed all the entries for the awards before selecting the finalists. The award winners will be announced at the DCD Awards Gala Ceremony at the Hilton Hotel on Park Lane on the 7th December.

 

Mike West, Chairman at Keysource, commented:

“We are absolutely delighted to have been chosen as a finalist in two fantastic categories. It is testament to the hard work and commitment of our team, quality of our people and our ability to manage high profile, complex projects. We thoroughly look forward to finding out the result at the awards evening in December.”

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