Metropolitan Police choose Keysource to safeguard crime data

The Metropolitan Police Service (MPS) has awarded the management of two of its critical data centres to Keysource, the critical environment specialists, as part of the wider strategic implementation of the force’s technology transformation programme.

The MPS has identified an efficient IT infrastructure as a key enabler in its One Met transformation programme to deliver its ‘20:20:20’ strategic priority – to decrease key crimes by 20%, increase public confidence by 20% and decrease costs by 20%.

The highly secure, available and scalable data centres house critical MPS’ IT systems supporting services such as emergency service communications which handle an average of 6,000 triple 9 and 15,000 non-emergency calls every day,  automatic number plate recognition which captures over 38 million plates daily and the recently introduced body worn video.

The contract award is designed to support a number of MPS’ key objectives including: modernising its IT whilst reducing costs; improving efficiency; maintaining resilience, and delivering energy savings. A key aspect of the service is collaboration within the multi-supplier ecosystem, to deliver end-to-end services to the MPS. This includes the transformation of existing services as well as the ongoing delivery of new services.

As the Data Centre Management Service (DCMS) provider Keysource is managing assets, capacity, efficiency, certification and compliance, as well as taking responsibility for delivery management and physical security management including access to site, data hall and racks. Operational services including M&E testing and maintenance scheduling, IT smart hands service, data cabling and IT decommissioning and commissioning services are also part of the remit.

Chris Naylor, Director of Digital Policing at MPS, said:

We are delighted to have Keysource as a specialist provider in Data Centre managed services and look forward to working with them as part of our multi supplier delivery model to deliver real benefits to the organization and to the public.

Mike West, Managing Director at Keysource, said:

Keysource are delighted to partner with an organisation recognised for their proud history and who are a symbol of excellence around the world. Being selected to support technology requirements which will enable the MPS to improve services and meet the needs of a changing London is a testament to the expertise of our team.

Jon Healy, DCMS Solution Architect, said;

It was important for the team to gain an intimate understanding of the service requirements, tower operating model and how this underpins the strategic objective of the programme. This enabled us to design a service which was completely aligned with the MPS requirements, built on industry standards and practices, with the agility to support the MPS’s evolving critical environment estate.

Find out more about our experience delivering against the Service Integration and Management (SIAM) tower framework or contact us to see how we can help you on +44 (0) 345 204 3333.

Sky discusses DCIM with Keysource (Video)

Watch our latest video on our recent DCIM deployment project with Sky

DCIM – Top 10 things to consider

This year Sky rolled out a new Data Centre Infrastructure Management solution (video case study here) across its UK data centre estate with Keysource leading the project. We asked the teams involved to give us a list of the top 10 things that they felt were most important for anyone considering DCIM.

  1. Business Case – Make sure the numbers stack up and that it meets any ROI requirements.
  2. Success Criteria – Be clear about which criteria will be used to judge the success of the project. With any roll out of DCIM, the success will be derived by what is achieved as a result of the data from the tool, not by deploying the tool itself. By understanding what you want to get out of the tool before you start, processes and reports can be built alongside the system to ensure you get the most out of the information it reports.
  3. Scalability – Your DCIM solution needs to match your business needs today but you will also need to build in a capability for future development and growth.
  4. Process – Don’t just consider the DCIM tool but also look at how best to plan, implement and support its integration.
  5. Purpose – Don’t just focus on energy efficiency. If that is the sole or main aim then DCIM is not for you. For Sky, with its on-going commitment to reduce carbon footprint, a key requirement was for a tool that would allow them to holistically monitor the performance of the DC Estate and help in identifying opportunities to optimise consumption whilst maximising service uptime.
  6. Stakeholders – Get internal team members on board as soon a possible as DCIM is quite a long process. Keysource ran regular workshops to get everyone on board and then carried on throughout the process to keep everyone in the loop.
  7. Commitment – Commit and keep going. There will be tough times ahead but the benefits are well worth it.
  8. SMART – Measure and report on successes and focus on continuous improvement. Let people know how well the project is going.
  9. Momentum – The project will need a clear leader and one that is committed to maintaining momentum. They will need to be tenacious, diplomatic and passionate about the project.
  10.  Partner – Choose your partner carefully. Sky realised that DCIM is a journey and wanted a long-term, trustworthy partner to accompany them throughout.

To learn more about Keysource’s DCIM solutions with expert support, visit the dedicated webpage here.


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