At the beginning of this year we announced that we had evolved our strategy, in line with market needs, to a more consultative led approach. We’ve seen, as customer needs change, that a wholly owned on-premise solution may not be the best option, and that a hybrid solution of cloud, colocation and some on-premise may deliver better against technical and commercial needs.
We’ve been working hard this year delivering strategy and IT Asset advice for both public and private sector organisations across Europe with great success (watch this space for upcoming announcements!) and have launched a new company – Business Critical Solutions – to further support this offering.
But once your strategy is in place – how do you best implement it?
Whilst we have been historically known as the data centre design and build experts (and we have been recognised by leading award bodies across the globe for our projects) our Critical Facilities Management division is less well known. With over 30 critical engineering specialists (plus administration and helpdesk teams) supporting our 200+ contracts across Europe, our teams are constantly looking at new ways of supporting and optimising our customers facilities and operations.
With IT Asset consolidation or moves being required in some cases, expert support is needed to safely and securely transport your IT hardware. In order to further satisfy this need Keysource has recently taken delivery of a new set of bespoke Shock Mounted Portable Server Racks.
They have already had their first outing, transporting the Metropolitan Police Service servers and IT hardware from their old data centre operator across to their new one. Carried out under highly secure conditions and escorted throughout the process by two NPPV (Non Police Personnel Vetting) level 3 staff, the new portable racks ensured the move went as expected and integrity of the data was maintained throughout.
Following on from the recent announcement of Keysource’s international work in China, the company is now proud to announce the opening of its new office in the heart of London!
Located at 99 Bishopsgate, just a two-minute walk from Liverpool Street Station, the new premises will supplement Keysource’s current portfolio of offices in West Sussex, Hong Kong and its highly secure 24/7 managed office in Woking.
Keysource is the leading provider of turnkey solutions for data centres and business critical environments from consultancy through to on-going operation. With over 30 years’ experience working across all sectors, its expert in-house teams continue to deliver industry-leading solutions for multiple organisations across the globe.
Stephen Whatling, Managing Director – CAPS at Keysource said:
The business has seen significant growth over the past three years and we’re confident that the new London office will provide Keysource with a hub in Central London to serve our increasing customer base.
It may be a sunny Friday morning, but there is another reason why the Keysource team are celebrating after we secured a top industry award last night. Keysource triumphantly took home the trophy for New Design/Build Data Centre Project of the Year at the 2016 DCS Awards.
We scooped the award for the delivery of a new external modular data centre for Jaguar Land Rover at the company’s site in Wolverhampton. The facility delivers 1,100 square feet of data centre space and hosts storage data and processing power for the systems driving Jaguar Land Rover’s new Engine Manufacturing Centre. The core data centre module houses up to 30 racks with a capacity of 320kW, whilst the power module is based offsite to ensure easy onsite integration and scalability as the load increases. In addition, the facility features innovative air-to-air cooling systems and boasts a PUEL2YC of better than 1.2.
The gala ceremony – held at Grange St Paul’s Hotel in London – provided the perfect opportunity to catch up with old friends before the winners were revealed, with our CEO Mike West taking to the stage to collect the trophy!
Commenting on the evening, Mike said:
We are absolutely delighted to have secured this leading award in such a prestigious category. The success of the Jaguar Land Rover project is testimony to the hard work and ongoing dedication of the entire Keysource team, who delivered this fantastic and truly innovative facility on-time and to budget.
When customers are looking to build a new data centre, they often lose sight of the operational aspects of the facility. ‘Design for operation’ is an approach which focuses on the long term running of the facility when considering the initial design and one that we, as an industry, should be championing. Richard Clifford, Data Centre Consultant at Keysource explains.
Whilst there are some good standards in our industry around data centre design including the Uptime Institute’s established Tier system, there is very little guidance in the market around the actual operation of a facility. The Uptime Institute have introduced their Management & Operations (M&O) Stamp of Approval but it is relatively new and is not compelling for consultants and specialist contractors who are not involved in the ongoing management of the data centre. This means that organisations need to manage their risk carefully or they may end up with an expensive facility that is expensive to run and not fit for purpose.
The data centre design tenders and contracts we’ve seen rarely reference any kind of operational or FM standards and I would go as far to say that in many cases they are not considered at all. This can be for a number of reasons, the main one being that often the team that is tendering and procuring the data centre design is not the one that will be responsible for operating and maintaining it and these teams have not been consulted.
Having over 30 years of experience designing, building and then operating data centres and other businesses critical facilities, we always encourage different stakeholders, both internal and external, to be part of the process from the outset, as we feel that this delivers the best results. This early engagement is key as not having all the stakeholders involved may mean that the team fails to consider the design implications on the maintenance requirements, Total Cost of Ownership or understand the risks around downtime as they often don’t have a specialist subject knowledge. This can be a key challenge for public sector organisations or SMEs where cost is the key driver and in-house resources are scarce.
The importance of this cannot be overstated and companies need to ask themselves operational questions, such as whether the design can continue to support the critical business services under maintenance conditions and how the maintenance will be undertaken? Can the design help to streamline the ongoing operation of the facility reducing risk and cost? For example does work need to be delivered out of hours, or can it be done during normal working hours thereby reducing servicing costs.
The design and build team may not understand the resilience factors but the FM teams will know that the data centre cannot be taken offline, and that concurrent maintainability should be considered as part of the solution.
As an industry we need to put more of a focus on ensuring that data centres are ‘designed for operation’ and the team responsible for maintaining and running the facility is engaged from the outset.
Bringing together multiple stakeholders is always a challenge and it will need the industry to work together and be more open and engaging to share best practice and insight. We should remember that the life of the data centre could be up to 25+ years and by taking a little more time in the early stages organisations can ensure that the design will meet their requirements operationally and provide the best value for money at the lowest risk
Originally published by Digitalisation Word
Chayora, a Hong Kong-based data centre infrastructure company, has chosen Keysource as its lead design consultancy partner for a nationwide network of world-class, licensed data centre campuses in some of China’s most important cities. These will enable international online companies to effectively access the vast and rapidly developing Chinese market, providing the most reliable and assured route to business engagement in the region.
It follows last week’s announcement that Chayora Holdings Limited has reached an agreement for Standard Chartered Bank Principal Finance to become the lead institutional investor in Chayora, securing a strategic minority stake and providing equity funding for key data centre development projects.
Under the terms of the deal, Keysource will be responsible for delivering strategic design advice and site master planning in the initial phase. Leading the design team, Keysource will then work with Chayora and its customers to deliver designs in accordance with client requirements, site plans and in country codes.
The fully enabled, state-of-the-art, licensed data centre campuses will be constructed in key locations across China – initially in Tianjin, Shanghai, Nanjing, Hangzhou and Guangzhou, offering a range of options such as Powered Land, Built-to-Suit, Assured Scalability and Wholesale Colocation
All Chayora sites have fully provisioned power from grid and direct feed renewable sources, and are fibre-connected to world-class standards, ready for data centre construction and immediate connection to the domestic internet. The campuses are very large creating technology districts in key cities. For example in Tianjin, it is anticipated that up to 12 data centres will ultimately be constructed on the Chayora campus amounting to around 3.5 million sq ft of buildings, with around half that total in white space.
Commenting on the announcement Mike West, CEO at Keysource, said:
“This project builds on our growing experience in Asia, which will undoubtedly become the world’s largest data centre market. It is testament to the proven quality of our design consultancy and understanding of the global data centre market. This is a highly vibrant market and we believe we have the skills and expertise to continue to deliver outstanding results here.”
Oliver Jones, Chief Executive at Chayora, said:
“Keysource has been selected to provide services for Chayora based on the company’s unrivalled and proven capability to deliver world-class facilities. They have a strong understanding of our clients’ needs and are able to quickly translate business drivers into deliverable projects. Keysource has demonstrated a passion for engagement in China, understanding the regulatory environment whilst respecting cultural differences. This has underpinned the successful award of our first two Data Centre Operator’s Licences as part of the wider technical and commercial team.”
About Chayora: Chayora Holdings Limited is a Cayman Island company and is the 100% owner of Chayora Limited, headquartered in Hong Kong which develops large-scale, world-class designed and operated, long-term scalable data centres and data centre parks in China. Chayora serves global Fortune 500 companies and premium Chinese data centre users offering cloud services, ICT services, financial services or other services offerings relying on intensive, high quality data centre infrastructure in China.