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Keysource provided a tailored consultancy solution which captured the business requirements and carried out a non-intrusive assessment of performance, best practices, capacity and resilience to produce a full report and an evaluation with stakeholders.

ATCORE is a major supplier of travel reservation solutions to the tour operator and global travel industry. The ATCOMRES suite of software applications enable travel companies to operate more efficiently and address the industry’s core challenges – to reduce costs and increase productivity – while, at the same time, offering a more flexible product range and improved customer service. ATCORE selected Keysource because they demonstrated a clear understanding of the key business drivers and objectives of the assessment. They were also well positioned to advise with accredited practical skills and knowledge, including Uptime ATD qualifications and as an endorser for the EU Code of Conduct.

A dedicated consultant completed the business needs analysis and managed specialist resources throughout, combining their knowledge and insights for the findings. A tailored assessment was undertaken in the form of a four step process spanning a four week period. The purpose was to establish business requirements and expectations and driven by this carry out a design risk assessment (Single Points of Failure), a gap analysis against Uptime Institute Standards and a review of the Facility Management to identify gaps in service and risk.

Following the presentation of the assessment findings and further consideration by ATCORE Keysource was invited to develop a number of the recommendations into a tailored solution to improve the ongoing service and support of the facility and to enhance the resilience of power and cooling systems.

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JON HEALYMANAGING EXECUTIVE

Extensive data centre and critical environment industry experience.

“Keysource delivered expert,impartial and pragmatic advice as we sought to plan the future of the data centres. They hit the ground running and understood our real-world cost-benefit issues.”

Jeremy Moss Infrastructure Services Director

PROJECT HIGHLIGHTS
  • Time savings - as specialists, Keysource was able to understand the business and technical drivers to develop a quick and relevant approach tailored to ATCORE
  • Reduced risk – by identifying single points of failure we are able to advise where risk is not aligned with their business objectives
  • Actionable advice – all short term quick wins and longer term more strategic opportunities were supported with practical details on how to implement in a live environment
  • Reduced cost – relevant and practical opportunities were highlighted to further improve efficiency and performance with a proven ROI
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